![]() This issue may reoccur with the OS updates in the future. This problem was identified on Chromebook with Android version 11 and has been fixed in v3.5.2.3. Under multiple monitors, when the cursor moves between monitor 1 and monitor 2, the cursor movement may not be sync (2) Although multiple monitors won't be available but for Enterprise Cloud users they can use the web apps. (1) Adjust the resolution on the Chromebook side. ![]() Since we were not able to reproduce this issue from our side, there was a possibility that the issue is caused by Chromebook display and OS limitation. It was caused by OS limitation but has been fixed in v3.5.2.5 with OS update. However, instead of showing on the second monitor, the cursor instantly appears on the first monitor with the menu also appear on the wrong monitor. Under multiple monitors, if you right click on the second monitor, the menu should appear. The issue could be resolved by simply making another click on cursor to release the window. This may occur on some Chromebook devices due to the release operation on cursor is not detected. When using multiple monitors, window is not released when being dragged to a second monitor User can enable "Show Remote Cursor" option to see the cursor created by Splashtop client. ![]() The cursor appearing on the remote session is not created by Splashtop but actually from Chromebook itself, it's currently viewed as limitation. User could try to enable Splashtop scroll bar to scroll from the side.Ĭursor does not change to ↔ when minimizing/maximizing windows Limitations for Android app after v3.5.4.4 BehaviorĬurrently the issue cannot be resolved due to the restrictions from Chromebook OS. Below are the currently known limitations of using Splashtop Android app on Chromebook that are caused by Chrome OS itself.
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